Política de privacidad

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email Marketing (with permission): With your consent, we may send you emails about our store, new products, and other updates. You can opt out at any time by clicking the "unsubscribe" link at the bottom of any marketing email.

Through cookies and pixels installed on our website, we perform retargeting or remarketing of products you have viewed.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@healovia.com


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, you may also want to read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally accepted industry standards.


SECTION 7 - COOKIES

Here is a list of cookies that we use. We have listed them here so you can choose if you want to opt out of cookies or not.

  • _session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit, no data held, persistent for 30 minutes from the last visit, used by our website provider's internal stats tracker to record the number of visits.
  • _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
  • _secure_session_id, unique token, sessional.
  • storefront_digest, unique token, indefinite, if the store has a password, this is used to determine if the current visitor has access.

Analytics and advertising cookies

In addition to the cookies listed above, we and our partners use cookies
and similar technologies to measure how our site is used and to show you
relevant advertising. 

  • - _ga, _ga_*, _gid — Google Analytics. Used to measure traffic and
      understand how visitors use the site.
    - _fbp, _fbc — Meta Pixel. Used to measure the results of our advertising
      on Facebook and Instagram and to show relevant ads.
    - _ttp — TikTok Pixel. Used to measure the results of our advertising on
      TikTok.


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least 18 years of age, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at info@healovia.com.


SECTION 9 - CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. Note: We do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at info@healovia.com. We will respond to your request within 45 days.

SECTION 10 - EEA AND UK PRIVACY RIGHTS (GDPR)

If you are located in the European Economic Area, Switzerland or the
United Kingdom, the following applies to you.

Data controller. GROWTHLEAD GROUP LLC, 30 N Gould St, Ste R, Sheridan,
WY 82801, United States, is the controller of your personal data. You can
reach us at info@healovia.com.

Legal basis for processing. We process your personal data on the following
grounds: performance of a contract, when we process your order, arrange
delivery and handle returns; your consent, for marketing emails and for
non-essential cookies; our legitimate interests, to prevent fraud, secure
our website and improve our products; and compliance with a legal obligation, for tax and accounting records.

Your rights. You have the right to access your personal data, to have inaccurate data corrected, to request erasure, to restrict or object to processing, to receive your data in a portable format, and to withdraw your consent at any time. To exercise any of these rights, email info@healovia.com. We will respond within one month. You also have the right to lodge a complaint with your local data protection authority.

Retention. We keep order and transaction records for as long as required by applicable tax and accounting law. Marketing data is kept until you withdraw your consent. Other personal data is deleted once it is no longer needed for the purpose for which it was collected.

International transfers. We are established in the United States, and our
service providers may process your data outside the EEA and the UK. Where
we transfer personal data internationally, we rely on the European Commission's Standard Contractual Clauses and, for the United Kingdom, on the UK International Data Transfer Addendum.


SECTION 11 - DO NOT TRACK

Please note that we do not alter our site's data collection and use practices when we see a Do Not Track signal from your browser.


SECTION 12 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


SECTION 13 - QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at:

Email: info@healovia.com

HEALOVIA is a trade name of GROWTHLEAD GROUP LLC, a limited liability
company registered in the State of Wyoming, United States.

Registered office: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Wyoming filing ID: 2026-001978438
Email: info@healovia.com


Last updated: February 2026