Shipping policy

Free Shipping to the United States!

We deliver to all addresses in the USA completely free of charge!

Products purchased from our store are shipped directly from our international fulfillment center to the address you provide at checkout.

Delivery time is 10 to 20 business days after your order ships, depending on your location and customs processing times.

Your order will be shipped immediately after payment confirmation and order processing is complete.

Payment Confirmation:

Payment confirmation is processed automatically through our secure payment gateway. To complete your purchase, simply proceed to checkout and enter your billing information. We accept all major credit cards, debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Payment confirmation typically takes a few minutes to 1 business day to complete, depending on your payment method and card issuer.

Estimated Delivery Timeline:

Payment confirmation: Instant to 1 business day

Order processing: 1 to 3 business days

Shipping & delivery: 10 to 20 business days

These are estimated maximum timeframes — you may receive your order sooner! All timeframes are expressed in business days: Saturdays, Sundays, and holidays are not counted.

Order Tracking:

Once your order ships, you'll receive an email with your tracking number so you can follow your package every step of the way.

No Hidden Fees — Duty-Free Delivery!

Great news! Orders under $800 qualify for duty-free import under the U.S. de minimis exemption. This means no customs duties or import taxes will be charged when your package arrives. The price you see at checkout is the price you pay — no surprises!

Have a Question?
If you have any questions about your order or want more details about tracking, simply send us an email at support@healovia.com with your order number and our team will be happy to help!

We're here for you!